Customer Service

Pay your bill, find FAQs, and sign up for service.

Pay Your Bill
Pay Your Bill Use Xpress Bill Pay to manage your entire bill payment process online.
Water Service Application
Start Water Service Use our online application to sign up for water service.

Contact Information

Address: 8215 South 1300 West, West Jordan, UT 84088
Phone: 801-565-4300
Customer Service Fax: 801-256-4498
General Fax: 801-565-4399
Email: Contact Form

Hours and Holidays

Jordan Valley Water is open Monday through Friday from 8 a.m. to 5 p.m. Mountain Time. Our office is closed Saturday, Sunday, and on observed holidays.

2014 Holiday Schedule

Holiday Date Observed
New Year's Day 1/1/2014
Martin Luther King, Jr. Day 1/20/2014
President's Day 2/17/2014
Memorial Day 5/26/2014
Independence Day 7/4/2014
Pioneer Day 7/24/2014
Labor Day 9/1/2014
Columbus Day 10/13/2014
Veterans Day 11/11/2014
Thanksgiving Day 11/27/2014
After Thanksgiving Day 11/28/2014
Christmas Day 12/25/2014

2015 Holiday Schedule

Holiday Date Observed
New Year's Day 1/1/2015
Martin Luther King, Jr. Day 1/19/2015
President's Day 2/16/2015
Memorial Day 5/25/2015
Independence Day 7/3/2015
Pioneer Day 7/24/2015
Labor Day 9/7/2015
Columbus Day 10/12/2015
Veterans Day 11/11/2015
Thanksgiving Day 11/26/2015
After Thanksgiving Day 11/27/2015
Christmas Day 12/25/2015

Service Area

View our service area map to see the service area boundaries for the different water providers in Salt Lake County. Our retail service area includes portions of:

Join our email list

Join our email list to receive emergency communications, future digital surveys, water tips, and our Water Quality Report.