Customer Service

Pay your bill, read FAQs, and sign up for service.

Set Up Water Service

There are three primary types of new water service requests. If you fall into any of the categories described, please fill out the form below.

Properties with no service line or meter
  • Submit a request for water service (using the form below)
  • Pay an impact fee
  • Pay a water efficiency bond (learn about our water efficiency standards)
  • Receive a service line inspection after installation
  • Schedule a water meter install
Properties with a service line but no meter
  • Submit a request for water service (using the form below)
  • Pay an impact fee
  • Pay a water efficiency bond (learn about our water efficiency standards)
  • Schedule a water meter install
New developments requiring a pipeline extension
  • Submit a request for water service (using the form below)
  • Submit a Hydraulic Model
  • Request a Water Availability Letter